Omni Fort Worth Hotel

One of my favorite places to stay! The staff is phenomenal and so are the rooms. Everything about my stay was amazing and I want to brag on Vernon, Hallie Grace, and Trent who went above & beyond for me! Megan at the front desk was the sweetest too! I had brunch at Cast Iron and the biscuits and bacon were sooo good! I’m from TN and it reminded me of back home. The biscuits tasted homemade! My waiter was very friendly too. I can’t brag enough about this place. Highly recommend and will be back!

I have had the privilege of traveling extensively for both business and leisure over the years, staying at countless properties across the country. Yet, without hesitation, I can confidently say that the Omni Fort Worth Hotel is the single best hotel experience I have ever had. From the moment I pulled up to the entrance until the time I checked out, every detail was handled with genuine warmth, remarkable professionalism, and a level of attentiveness that sets a true gold standard in hospitality. The experience began the moment I arrived, when I was welcomed by Rafael and his valet team. Their professionalism and efficiency immediately stood out, but what truly impressed me was the personal touch they brought to their service. Rafael himself ensured that my arrival was seamless, and his team went above and beyond by assisting me with unpacking and carefully delivering my belongings directly to my room. Rather than feeling like just another guest passing through, I felt personally valued and genuinely cared for. That first impression set the tone for the rest of my stay. I also want to recognize Vernon, one of the finest bellmen I have encountered in all my years of travel. His combination of professionalism, attentiveness, and approachable friendliness created an experience that was both comforting and memorable. Vernon’s genuine hospitality and ability to anticipate needs before I even voiced them is a rare skill, and he exemplifies everything that world-class service should be. It is not often that you meet someone who makes such a lasting impression in such a short amount of time, but Vernon certainly did. Equally outstanding was Noah, who played an integral role throughout my stay, especially as I prepared for my departure. He went above and beyond in helping me with the often stressful process of checking out—packing up my car, loading my belongings, and ensuring that everything was handled with care and patience. What struck me most about Noah was not just his efficiency, but his kindness. His willingness to help and his consistently positive attitude made a genuine difference and left me with the best possible final impression of the hotel. What stands out about the Omni Fort Worth is not simply the individual excellence of people like Rafael, Vernon, and Noah, but the way the entire team operates with a shared dedication to service. Every interaction I had—whether it was with the valet, bell staff, or others around the property—reflected the same culture of hospitality, attentiveness, and pride in their work. This consistency is rare in the hospitality industry and speaks volumes about the leadership and training at this hotel. The Omni Fort Worth manages to strike a perfect balance between luxury and warmth. It is one thing for a hotel to provide comfortable rooms and elegant amenities, but what truly elevates an experience is the people who deliver the service. At this property, the staff not only meet expectations but consistently exceed them in ways both big and small. From arrival to departure, I felt welcomed, cared for, and genuinely appreciated as a guest. For anyone considering where to stay in Fort Worth, whether for business or leisure, I cannot recommend the Omni Fort Worth Hotel strongly enough. This is more than just a place to rest—it is an experience defined by exceptional people who take pride in ensuring every guest feels special. Rafael and his valet team, Vernon, and Noah, in particular, deserve the highest recognition for their remarkable contributions. They, along with the entire Omni Fort Worth staff, have created a standard of excellence that other hotels should aspire to.

This the Omni. Very welcoming staff and very nice public areas. The room was ok, probably not worth the $500/night compared to similarly priced hotels. My AC would not get the room below 74 degrees, so I struggled to sleep. Staff looked at it and said it was working as intended. I was at a conference with 5 others and they all had the same issue. Great location downtown Fort Worth but I'll try another option next time. There are quite a few in the area with the same amenities.

Spent one night to celebrate our anniversary. Met Cassius (staff) while waiting for elevator, whom inquired how are stay was going and why we were there. An hour later, he tracked us down at the pool with an Anniversary treat. He went above and beyond to make our day special. So appreciate his thoughtfulness. All our staff interactions were fantastic. As for the hotel itself, the only improvement needed are plugs/ports next to the bedside. Great stay!