Self-Contained Melbourne Apartments with Private Balconies & City Views, Melbourne, Victoria

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4.7/5

(3K reviews)

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4.8/5

(10K reviews)

Location

Oaks Melbourne Southbank Suites

57-61 City Road, Southbank, Vctoria 3006, Australia

Oaks Melbourne Southbank Suites boasts a prime location in Melbourne’s vibrant Southbank precinct, steps away from the Yarra River, Crown Casino, and the Arts Centre Melbourne. It’s a short drive to the city centre and an approximately 25-minute drive from Melbourne Airport (MEL). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

Parking
24/7 reception
Wi-Fi
Check-in: 2pm / Checkout: 10am

Surcharges may apply to select facilities and services

Fine Print

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Please Note:

Best Flexible Rate and Advance Purchase rate packages include daily housekeeping. Long Stay Rate package includes weekly housekeeping. All other rate packages do not include housekeeping (departure clean only).
A non-refundable 1.5% service charge applies to all credit card transactions made at the property.
A valid photo ID and a credit card pre-authorisation of A$1 will be required upon check-in.
Guests must be 18 years of age and above in order to check-in. All guests under the age of 18 must be accompanied by a parent or official guardian.
Reception is open 24 hours, 7 days a week.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

8.2

Very Good

Reviews from Google

Jazmine W.

Reviewed 26 Jun 2025

An overall really lovely experience. We only stayed one night, but the room was well cared for and clean, the staff was friendly and very accommodating. We stayed midweek on a Wednesday night. It was in a central location for Southbank, with easy access to public transport and the CBD. We walked from there to Rod Laver Arena, which was a direct 26 minute walk. The staff and their helpfulness really stood out for our visit. Thanks for a lovely stay.

Recommends this hotel

Nicole A.

Reviewed 21 May 2025

Great location, spacious and comfortable room with everything you need. Beautiful view of the city and small glimpse of the bay/water. Quick check in and out. Second time I have stayed here. Always happy with Oaks.

Recommends this hotel

Gerard S.

Reviewed 24 Aug 2025

2.0

Definitely one of my worst experiences staying in this type of facility, standing in Reception, I have three bars on my Telstra plan for my Mobile phone, going up to my room we have one Bar. And are unable to get anything on our phones, I usually hotspot through my phone to my computer or my iPad if I need to. The Wi-Fi they provided us barely allows us to pull up a website. It doesn’t allow you to stream anything. Our TV doesn’t work, I explained to them the problem when we first arrived. They sent someone up to work on it and we returned later that afternoon. I think it was worse. It was unwatchable. It was off more that it was on. It was just switch off and on continuously.The next day. I turn it on in the morning and it won’t turn on at all. I again reported this to Reception and they said there’s nothing they can do. There IT department doesn’t work on the weekend. So we’re stuck in a room with no way of watching any TV or anything on the iPad or mobile phones. The footy was on last night and I’m disadvantaged by staying here, unable to watch anything. Admittedly we're out in Melbourne with wonderful nightlife and things to do and see. It’s just nice to have the extra amenities for a short period of the time when you first arrive back at the room or when you get up in the morning. The entire IT element of this hotel is terrible. Some of the cards don’t work from time to time on doors. It’s archaic in this day and time. They need to reinvest in their hotel in order to keep clients. I’ve stayed in plenty of hotels. This is the worst ever.😡 I don’t know how many people read these reviews but I’ll be telling plenty of people my experience…. the team don’t seem that helpful either!!

Does not recommend this hotel

2.0

Debbie R.

Reviewed 15 Jun 2025

2.0

Stayed 2 nights. Did not meet expectations given the price. I booked a studio for the 2 nights, first impressions were great - beautiful foyer and check in staff quite nice. Upon arriving into the room I noticed the glass panel that seperates the bedroom from the living space had a big crack in it - it had been covered up with plastic obviously to protector from shattering. I was heading out for the afternoon and let reception know about it when I walked out - they did offer to move my room but whilst I was shocked they would put guests in the room I didn't see the point in moving to another room. I returned back to the room several hours later, walked in and the room was freezing! I checked the heater and it was on 30c big was blowing cold air - I went looking for a blanket in the cupboard and there wasn't one. I went downstairs to reception to ask for a blanket and ask them about the heater - I was met with a blank stare as if they couldn't understand why this was an issue. I was told there was no maintenance staff and they'd try fix it the following day - I told them this wasn't good enough as it was due to get to an overnight of 2c in Melbourne, I was then told they would try find me a heater (still no mention of the blanket I had asked for) About half an hour later so received a call to the room to say they had no heaters and they would relocate me, I took up the offer and was moved to another room. The heater was working a lot better in this room but still it was on 30c and it was only just taking the chill out of the room. Not an ideal situation given the temperature but I was out most of the 2nd day so I didn't make any further fuss. A few other things to note was the carpet in the building smelt and looked dirty, the bathroom in the new room also appeared to flood after I had a shower. Having stayed in multiple other Oaks hotels in Melbourne this one definitely does not meet the benchmark that Oaks ordinarily pride themselves on. Whist the location is great, I will stay elsewhere next time

Does not recommend this hotel

2.0

Reviews: 1-4 of 4

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