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Auckland, New Zealand

Hotel Grand Windsor

Award-Winning 5-Star Boutique Luxury in the Heart of Auckland with Daily Breakfast
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Discover Auckland with a stylish city break at one of the city’s most popular hotels, the five-star, award-winning Hotel Grand Windsor — currently rated within the city’s top hotels on TripAdvisor. Showcasing signature MGallery by Sofitel luxury within a heritage building, this boutique hotel boasts a prime location in the heart of Queen Street, where you’ll be close to entertainment, luxury retail and world-class dining options. Your escape includes daily breakfast, a nightly drink each, NZ$50 food and drink credit, and a guaranteed 1pm late checkout to make the most of your last day.

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Location

Hotel Grand Windsor
58/60 Queen Street, Auckland CBD, Auckland 1001, New Zealand

The hotel is located approximately a 30-minute drive from Auckland Airport. Airport transfers are not included in your package, please plan accordingly.

Need Flights? We have a dedicated team who are able to assist with all your flight requirements. If you need a stopover or are looking at travelling to more destinations, our team can help. Contact our flights concierge team using the phone number on our website.

Highlights

Nature and cosmopolitan city life collide in Auckland – the launchpad to exploring the striking landscape and incredible underwater nirvana of New Zealand’s North Island. Explore the wharfside bars and restaurants of the CBD, visit a museum or two, or head out for a day to discover New Zealand’s spectacular scenery and wineries.

What You’ll Love…

The Hotel – Five-star MGallery by Sofitel elegance

Enter a world of high-end luxury, classic art deco design and charm from a bygone era. Built in 1928, Hotel Grand Windsor is superbly situated in the heart of Auckland, New Zealand’s most vibrant and dynamic city. Having undergone a meticulous and extensive refurbishment, this boutique heritage hotel transports its guests to an age of opulent glamour while offering a superior level of luxury, service and hospitality from top to bottom.

The Room – Boutique personality, luxury amenities and a guaranteed 1pm checkout

Wake within your luxurious Superior Room (29sqm) showcasing minimalist and sleek décor, Sofitel My Bed bedding, muted fabrics, state-of-the-art technology including a 48-inch Samsung Smart TV and Bose speaker and exclusive bathroom amenities from Floris London (perfumer to Her Majesty the Queen).

Luxury Upgrade: Up the luxury in a larger 36sqm Luxury Room, complete with a spacious seating area. Plus, enjoy a complimentary bottle of local wine (red or white) in your room on arrival.

Junior Suite Upgrade: Whether you are celebrating a special occasion or simply want to elevate your luxury experience, the Junior Suite will tick every box. At 45sqm, this suite offers all the comforts of the Luxury Room, as well as a separate charming lounge area with working desk, lounge and Samsung Smart TV. PLUS, enjoy a complimentary bottle of local wine (red or white) in your room on arrival and a quintessentially British afternoon tea. Indulge in freshly-baked scones with lashings of clotted cream, strawberry and rose preserve, and an assortment of cakes served together with a freshly-brewed pot of tea or coffee.

The Food – Daily breakfast, nightly drink and NZ$50 food & drink credit

Named in honour of the eatery which occupied Windsor House in 1928, Cooke’s Restaurant & Bar perfectly recreates the glamour and elegance of a bygone era with timber parquetry flooring, art deco features, banquette seating and individual velvet-covered chairs. Here, each morning, immerse yourself in a sumptuous daily breakfast of favourite dishes including eggs made-to-order, bacon, mushrooms and other hot classics.

Return here each day to enjoy a daily drink per person to celebrate your escape (your choice of house beer, wine or soft drink).

Your stay also includes a NZ$50 dining credit to use at Cooke’s Restaurant & Bar. Choose to taste some of New Zealand’s finest brews or indulge in carefully crafted dishes made from fresh ingredients and local artisan produce, including sustainably caught fish, organic chicken, sustainable meat and free-range eggs.

Longer Stay Bonus: Extend your stay to five or seven nights to enjoy NZ$100 food and drink credit per room.

See & Do – Discover why Auckland is one of the world’s most sought-after cities

With so much within walking distance, it’d be easy to never leave your little corner of Auckland. But with a landscape dotted with geothermal wonders, tumbling waterfalls and snow-capped mountains, gourmet wine, fascinating Māori culture and rural intrigue, it’d be a shame to not venture out of the city.

New Zealand is known around the world for its wines, and the North Island is sprinkled with some of the finest wineries in the country for tastings and amazing views. Hire a car to explore and taste the country’s famous nectar.

Facilities

Fine Print

Valid for travel until 20 December 2021 (bookings must be made before 31 October 2021).

Blackout Dates Apply. Dates are identified in the Booking Calendar.

Check Availability: To confirm your dates of stay at purchase, click on ‘Check Availability’ and select your preferred package. Use the calendar to browse and select available dates. Dates with a surcharge are identified.

Buy Now, Choose Dates Later: If you want to secure this offer and don’t know when you want to travel please select ‘Buy Now, Choose Dates Later’. This will secure your package and give you the flexibility to choose your travel dates — within the book by and validity period and subject to availability. To select dates post purchase, simply select ‘My Escapes’ under the ‘My Account’ tab and follow the prompts.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for Tour bookings and flights) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 21 days prior to the check-in date.

Feel Like Changing Your Dates? No Worries… You can make unlimited changes to the date of your booking provided the change is made no less than 21 days before the start of your original booking date for domestic deals, and 1 day before check-in for international deals. This is provided you choose dates that are of an equal value and are available. Any change to booking dates is subject to and must be made online in accordance with our Terms and Conditions.

Superior Room Packages are valid for two adults.

Maximum Room Capacity: The maximum room capacity is two people. No additional guests are permitted.

Luxury Room & Junior Suite Packages are valid for two adults.

Maximum Room Capacity: The maximum room capacity is three people.

Extra Guest Policy: One additional guest (aged 12 years and over) may stay for a surcharge of NZ$125 per night, sleeping on a rollaway bed with accommodation and breakfast only. Payable directly to the hotel.

Child Policy: One child (aged 11 years and under) may stay for a surcharge of NZ$105 per night, sleeping on a rollaway bed with accommodation and breakfast only. Payable directly to the hotel.

Baby Policy: One baby (aged one year and under) may stay free of charge and will count towards the room capacity. A cot can be provided by the hotel free of charge.

A small number of connecting Superior Rooms or Luxury Rooms are available on request.

Dining inclusions do not include beverages (unless otherwise stated). Menus are subject to change without notice.

Please note: The included food credit must be used during your stay. Any unused credit will for forfeited and is not transferable or redeemable for cash.

Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Reviews

8.2
Very Good
Reviews from Google
Tuomas L.
Reviewed 03 Nov 2025
8.0
Decent hotel in very central location in Auckland. The lobby is not the most inviting and the elevators seem a bit worn out. Our room was tidy, but the layout was not the most practical and in some ways the room also felt a bit stale. Staff was helpful and friendly.
Recommends this hotel
8.0
Matt L.
Reviewed 01 Oct 2025
8.0
Great location! As per previous reviews this is a night club area. If you are there between Sunday and Wednesday no problem, all clubs are closed, so was quiet. Was as expected. Great boutique hotel! Staff were very helpful. Remember age does not agree with wall thickness on old hotels for loud guests, as most tourists appear to be nowadays.
Recommends this hotel
8.0
Terence R.
Reviewed 14 Nov 2025
6.0
Great location, good rooms, looks like been recently done up. The staff is great, 5stars to them. The hotel is on a busy street and you blink and miss it. The rooms have no views at all. There is no dedicated parking space so difficult to park your car even to get the luggage in and out. The hotel staff were very helpful hence, we could manage. Parking overnight at a nearby car park will cost approx 40.
Recommends this hotel
6.0
Wyatt F.
Reviewed 05 Nov 2025
4.0
We stayed here over the weekend for our wedding anniversary, having booked a few months in advance expecting something special. Unfortunately, it didn’t quite live up to the five-star label or the glossy website photos. When we arrived, there was no greeting or concierge, we had to ask where reception even was. Check-in felt casual, not polished. The valet parking process was vague; our car was simply taken with no information on where it was going. The room itself looked nice at first glance, but the minibar was empty, the shower shelf was half falling off, and only one set of towels each was provided. The spa had been “broken” months earlier when I first enquired and was still out of action, which really shouldn’t happen at a five-star property. The sauna we booked had a broken light, so we sat in the dark, not quite the relaxing experience we were expecting. Breakfast was another let-down. It was advertised as à la carte, but it turned out to be a standard buffet with lukewarm food and below-average coffee (at a premium price). Service throughout felt indifferent. No one offered help with bags, no one asked how our stay was when checking out, and we weren’t given a receipt or follow-up email. To top it off, our credit card was overcharged and had to be corrected later. In short — it’s not a terrible hotel, but it’s definitely not five-star quality. We won’t be returning, and I’d suggest management take a serious look at the details and service standards if they want to live up to the brand they’re advertising.
Does not recommend this hotel
4.0
Reviews: 1-4 of 4
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