Positioned in the Western District of the bustling city and ten minutes away from the Central District, JEN Hong Kong by Shangri-La is surrounded by a variety of shopping centres and urban restaurants and bars, along with close proximity to the MTR (HKU Station). The hotel is located approximately a 30-minute drive from Hong Kong International Airport (HKG). Airport transfers are not included in your package, please plan accordingly.
Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.
- Club Lounge
- Lobby bar and lounge
- Cafe Malacca
- Rooftop pool
- 24-hour fitness centre
- Complimentary Wi-Fi
- Check-in: 2pm / Checkout: 12pm
Surcharges may apply to select facilities and services
Due to the requirements of the Hong Kong government, a 3% hotel accommodation tax will be reinstated effective January 1, 2025.
Update 16 June 2025 10.19am AEST: JEN hotel Hong Kong by Shangri-la will commencing an enhancement project for some guest rooms starting in early August 2025. The Club Lounge, rooftop pool and fitness centre will be temporarily closed for approximately six months. We will do our best to keep disruptions to a minimum.
Update 5th December 2024: Check-in’s from 1st January 2025 incur an additional government HAT tax of 3%, payable at check-in. Please proceed to check-out to confirm the total amount due. **
Update 18 October 2024, 9.30am AEST:** The regulation of disposable plastic tableware and other plastic products used in hotel guest rooms is in effect. Hotel has put plastic-free and refillable alternatives in service. Some items containing plastics will be available at a charge per regulation.
Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.
Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
Note: Please be advised that the swimming pool will be temporarily closed from 27 December 2023 until 12 Feburary 2024 inclusive for annual maintenance
Please note:
- JEN hotel Hong Kong by Shangri-la will commencing an enhancement project for some guest rooms starting in early August 2025. The Club Lounge, rooftop pool and fitness centre will be temporarily closed for approximately six months. We will do our best to keep disruptions to a minimum.
Please Note: The following applies to select packages only
- Early check-in and late checkout are subject to availability
- Room upgrades are strictly subject to availability and cannot be guaranteed
Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.
The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.
Treat Me reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.
