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Queenstown, New Zealand

Hilton Queenstown Resort & Spa

Five-Star Lake Wakatipu Hilton Retreat with Daily Breakfast
Hilton Queenstown Resort & Spa logo

Indulge in a blend of signature Hilton luxury, upscale suite and apartment living and awe-inspiring natural beauty on the shores of Lake Wakatipu at Hilton Queenstown Resort & Spa. Ideally situated on the shores of the Frankton Arm with breathtaking lake views, this luxurious sanctuary is the perfect launchpad for exploring the city, which is easily reachable by car or a short, picturesque water taxi ride.

Whether you’re a thrill-seeker visiting the adventure capital of the world, a wine-lover sampling the region’s unique flavours, or simply drawn to the area’s incredible alpine scenery, Queenstown is the perfect destination for travellers of all persuasions — and there’s simply no better place to take it all in that the five-star Hilton Queenstown Resort & Spa. With its lavish full-service spa, indoor pool with sauna, casual tipples at Stacks Pub, expert chefs preparing signature dishes in Wakatipu Grill, as well as world-class service, this resort ensures a stay you’ll never forget.

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Location

Hilton Queenstown Resort & Spa
79 Peninsula Road, Kawarau Village, Queenstown, 9300 New Zealand

Hilton Queenstown Resort & Spa is located on the shores of the breathtaking Frankton Arm of Lake Wakatipu, a short water taxi to New Zealand’s premier tourist town — Queenstown.

The hotel is located an approximately five-minute drive from Queenstown Airport (ZQN). Airport transfers are not included in your package, please plan accordingly.

Want to know more about Queenstown? Our insider travel guide includes handpicked places to eat and drink, the best activities in the area, and special experiences to make your trip memorable.

Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.

Highlights

The Resort – On the shores of Lake Wakatipu, with a majestic mountain backdrop

Located in the heart of Kawarau Village, with arresting views over the magnificent Lake Wakatipu, the Hilton Queenstown Resort & Spa is a tranquil retreat with easy access to the heart of bustling Queenstown — a scenic 15-minute water taxi away.

Perched among the majestic mountains of the South Island’s alpine region, this apartment-style resort offers everything you expect in a five-star property, including an elegant wine bar and lounge, the signature lakeside restaurant Wakatipu Grill, a full-service spa, a 25-metre indoor swimming pool, hot tub, sauna, steam rooms, a fully equipped gym and so much more.

Local Tips — Want to know more about Queenstown?

Our insider travel guide includes handpicked places to eat and drink, the best activities in the area, and special experiences to make your trip memorable.

Your Handpicked Inclusions – Daily breakfast, welcome drinks and more

From the moment you set foot inside the resort, you’ll be treated like a VIP, including a welcome drink each on arrival (your choice of a soft drink, beer or wine).

In the mornings, fuel up for days of exploring with your included buffet breakfast, feasting on freshly-baked pastries, housemade bread, granola, fruit and baked eggs with feta and sausage. Plus, you can enjoy a 20% discount on dining and drinks throughout your stay.

Getting around is a breeze with a NZ$10 water taxi discount per person included. Take to the lake from Frankton Arm Wharf and soak up the awe-inspiring scenery as you cross the lake to Queenstown. You can keep your loved ones back home involved in every moment thanks to included high-speed Wi-Fi.

Bonus Inclusion: On select upgrades and lengths of stay, enjoy NZ$10 return water taxi discounts daily. See individual packages for details.

KJet Ride Upgrade: Thrill seekers… this one is for you. See the mighty landscapes and terrain of Queenstown from a different perspective as you skim across the waterways at thundering speeds on a 60-minute jet boat ride with KJet. Blast your way across Lake Wakatipu and down the world-famous Kawarau and Shotover Rivers with 45km of unforgettable thrills and 360-degree spins in one of the world’s most stunning locations.

Facilities

Fine Print

Important Update: From March 24, 2022, a new cancellation policy applies to this offer:

Free cancellation: You can cancel your booking for Treat Me credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your Treat Me credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash.

Please note this does not apply to insurance or flights booked with Treat Me. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Valid for travel until 30 June 2022 (bookings must be made before 31 May 2022).

Blackout Dates Apply. Dates are identified in the Booking Calendar.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details.

Check Availability: To confirm your dates of stay at purchase, click on ‘Check Availability’ and select your preferred package. Use the calendar to browse and select available dates.

Buy Now, Choose Dates Later: If you want to secure this offer and don’t know when you want to travel please select ‘Buy Now, Choose Dates Later’. This will secure your package and give you the flexibility to choose your travel dates — within the book by and validity period and subject to availability. To select dates post purchase, simply select ‘My Escapes’ under the ‘My Account’ tab and follow the prompts.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings and flights) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date.

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Covid-19 Related Cancellations: If you can’t travel as a direct result of border closures or Government-imposed travel restrictions that directly impact your booking, Treat Me will do our best to assist you with a date change or provide you with a Treat Me credit towards future travel for any Limited Time Lux Exclusive accommodation, tour or cruise package, less any unrecoverable costs. Additional charges for date changes that result in a higher value will be charged to your account. Credit must be used within 12 months of issue date. After this time bookings are non-refundable except in accordance with our Refund Policy.

Please note this does not apply to flights booked with Treat Me. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Please Note:

  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
  • Dining and drinks discount expires on checkout. Valid at all onsite outlets, including room service.

KJet Upgrade

Includes:

  • 60-minute ride on the world-famous Shotover and Kawarau Rivers
  • Life jacket and spray jacket

Fine Print:

  • This experience is hosted by KJet (opening hours: 10am to 4pm)
  • Book your desired date/time on your My Escapes page after purchase.
  • Guests under two years are not permitted. Children must be able to fit into the smallest size life jacket.
  • Departure from Main Town Pier, Queenstown.
  • This experience does not include Time Tripper.
  • Check-in 15 minutes prior to departure.
  • KJet reserves the right to cancel or amend a trip due to weather or unforeseen circumstances at any stage. In this case clients are given an option to rebook or receive a full refund.
  • Please consult the T&Cs of your travel insurance prior to purchasing this experience. Note, adrenaline experiences are often not covered in standard policies.
  • Cancellation policy: Cancellations are entitled to a full refund if made 21 days prior to departure. Find more information via: https://luxuryescapes.com/au/refund-policy.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Treat Me reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Reviews

8.6
Excellent
Reviews from Google
Camilla D.
Reviewed 04 Aug 2025
10
I stayed at the Hilton Queenstown Resort & Spa while on holiday it was a really lovely experience. The location right on the lake offers beautiful views, especially in the morning. It feels a bit tucked away, which was a nice break after busy days exploring. The room was spacious and comfortable, with a fireplace that made it feel extra cozy. The bed was great, and everything was clean and well-kept. We dined at the restaurant one evening the food was good, and the service was even better. I also booked a massage at the spa, which was definitely worth it. A few small things could’ve been smoother (check-in took a little longer than expected), but overall it’s a calm, well-run place and made a great base for our trip. Would happily stay again.
Recommends this hotel
10
Dee J.
Reviewed 03 Aug 2025
10
Wonderful experience at this hotel. Stayed 4 nights during winter - views were spectacular. Only regret was not staying longer. Found the restaurant to be very nice although slightly expensive, the food and service was very good. Hotel lobby and decor very much 5 star, loved this place a lot.
Recommends this hotel
10
Lucia L.
Reviewed 08 Jul 2025
8.0
When we booked our room at The Hilton we thought the reputation of the Hilton hotels would ensure a quality and special stay for our 20yr wedding anniversary. The hotel staff were all friendly but lacked in hospitality. My husband had organised a surprise to be arranged in our room before check in and unfortunately the person he communicated with on the phone did not fully understand his request or take down his telephone number to communicate further arrangements. Another person then picked up on the request and phoned me about the request, effectively ruining the surprise. She was extremely apologetic but the damage had been done. We also requested an earlier check in, which we were told would be fine, but waited around until almost normal check in time and then the arrangements my husband had requested as a surprise was still not sorted in the room. The bathroom only had one bath towel each, and no hair towels. The food in the restaurant was great, but again the service lacked in hospitality. The overall experience was slightly below expectation when you’ve set your expectation on a known reputation. It felt like acetone was just doing what was needed to get by. Except the spa staff. We enjoyed a hot stone couple’s massage and it was glorious. The masseuses were experts and did an amazing job.
Recommends this hotel
8.0
K T.
Reviewed 08 Aug 2025
2.0
Writing this review, now, that I have a level head a year and a half on, to do so. I will never be booking a Hilton ever again. I had booked their deluxe room (the one with fireplace and private hot tub with lake view) for a weeks stay for the duration of me and my fiance's (at the time) wedding /elopement, 5/6 months in advance. When closer to the time, I rang and emailed a week in advance too, to check the booking was still there, and they confirmed as such. However, on the day of arrival (while making my plane journey to QT), I was told our room was no longer available for us...which caused a lot of stress a day before our wedding. The reason we were given (to push us out of our booking) was due to another group booking...this did not make sense when we booked well in advance and I did my due diligence to check (direct with the hotel) a week beforehand! In the end, the Hilton let us stay in the booked room for 2 nights (which covered us for the night before our wedding and our wedding day as well), then moved us to their sister hotel next door (Double Tree?), but still allow us access to the spa for the original hotel (this and some discount was only offered because we had strongly requested to compensate for the stress they caused, explaining our reason as to why we booked the original spa hotel in the first place for our special wedding celebrations and the relaxing getaway/mini moon intended that they had ruined...We shouldn't have needed to have requested alternatives, and the hotel should have done better to reconcile the situation without us needing to explain or expect better from a Hilton Hotel). In the end, we could see there was a big corporate event at the hotel during our stay, and the main restaurant was out of access to guests for dinner (due to this event) the whole time we were there (and the time we were at the sister hotel). During the stay at the sister hotel, we once came back to our hotel room left open, after the cleaner must have sorted out our room... Hilton sadly ruined and tainted the plans we had for our wedding/elopement and caused major stress. It doesn't deserve the reputation it has. It shall be a no, to Hilton, for any future booking considerations.
Does not recommend this hotel
2.0
Reviews: 1-4 of 4
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