Fairmont Ambassador Seoul

The Fairmont Ambassdor Hotel was a wonderful experience. I appreciate Nicole helping me with so much. Breakfast with our WSB members was outstanding! Our welcome dinner was superb!! Thank you for having the front desk with our WSB help through the JBA team. An outstanding applause to Hi, she was always ready to help! Thank you all for a 5 star service!!!

Fairmont Ambassador Seoul: Exceptional Service Elevates a Premier Property The Fairmont Ambassador Seoul delivers a truly outstanding hospitality experience that exceeds even five-star expectations. Every aspect of our stay demonstrated the staff's commitment to anticipating guest needs and delivering personalized service. Seamless Arrival Experience: The hotel coordinated our arrival from Busan flawlessly, arranging premium transportation that met us directly at our train car with luggage assistance. Our driver, Art Song, provided exceptional service—professional, courteous, and knowledgeable. I'd highly recommend requesting him specifically. Proactive Guest Service: Without any prompting from us, the reception team arranged a late 4:30 PM checkout to accommodate our travel schedule. This kind of anticipatory service reflects genuine attention to guest comfort. Property and Location: The accommodations are beautifully appointed, and the property itself is stunning. The proximity to Hyundai Center and direct mall access adds significant convenience for shopping and dining. Staff Excellence: While the physical facilities certainly merit five-star status, it's the staff that transforms this into an extraordinary experience. Their professionalism and genuine warmth create an atmosphere where guests feel truly valued rather than simply processed. Overall Assessment: The Fairmont Ambassador Seoul has earned our loyalty. My daughter and I will specifically choose this property for future Seoul visits because they've demonstrated that exceptional hospitality comes from people who take pride in exceeding expectations. This is how luxury hospitality should operate.

The three night stay was more than we expected. The room was excellent and the service staff was exceptional. The Concierge staff, especially Esther, were so helpful and accomodating. Even being greeted at the entrance by Thomas was a pleasant experience. Everyone at the hotel should be commended on their job performance. We highly recommend staying there.

I had such a great time at Spectrum Buffet at Fairmont! The place is super spacious, clean, and really nicely decorated, which made it feel so comfortable and relaxing. The staff were all very friendly and helpful, which made the experience even better. There was plenty of time to enjoy the food without feeling rushed, and everything tasted fresh and high-quality. The dishes looked great and had a bit of a fancy touch, which was a nice bonus. Overall, it was a really enjoyable meal and I’d definitely love to come back. Highly recommend it if you’re looking for a classy buffet with a relaxed vibe!