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Tulum, Mexico

Conrad Tulum Riviera Maya

Mexico Riviera Maya Beachfront Luxury with Daily Breakfast & US$100 Resort Credit
Conrad Tulum Riviera Maya logo

Beach paradise meets Mayan mystique at this five-star beachside resort. A haven of bliss overlooking the swaying palms and rolling waves of Riviera Maya, the property leaves its mark on all who visit and draws guests from far and wide to escape into a tropical sanctuary.

This retreat invites you to bask in the endless sunshine by one of its five stunning outdoor pools or be soothed by the ocean, complete with beachside service. For true indulgence, visit the world-class Conrad Spa and immerse yourself in a spa treatment before delighting at one of 11 onsite restaurants and bars.

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Location

Conrad Tulum Riviera Maya
307 Carretera Cancun, Tulum, Akumal, Quintana Roo 77774, Mexico

Conrad Tulum Riviera Maya sits directly on the sensational white-sand beaches of Tulum. The resort is a 45-minute drive from Tulum International Airport (TQO) alternatively Cancun International Airport (CUN) is a 90-minute drive away. Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with all your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

Fine Print

Valid for travel from 1 February 2025 until 30 November 2025 (bookings must be made before 30 June 2025).

Environmental Tax: Please note a US$3.25 tax per room, per day applies, payable directly to the hotel.

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

  • Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Please Note:

  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
  • Breakfast is continental buffet style, served in Arbolea restaurant between 7am to 11am.
  • Resort credit can be used at all the hotel restaurants and bars and Conrad Spa Tulum. The credit is not redeemable for minibar or room service and must not be exchanged for cash or other services. Any unused credit will be forfeited and is not transferable or redeemable for cash. No minimum spend applies.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

8.8
Excellent
Reviews from Google
Francine T.
1 escape · 1 review
Reviewed 08 Apr 2025
Partner
Ocean View Guestroom with King Bed
3 nights · Apr 2025
10
Beautiful resort! Everything was excellent- room, view, and especially staff.
Recommends this hotel
10
Relaxing
Comfortable
Good facilities
Clean
Anonymous
Reviewed 20 Mar 2025
Ocean View Guestroom with Two Queen Beds
3 nights · Mar 2025
10
Recommends this hotel
10
Tiffany B.
1 escape · 2 reviews
Reviewed 20 Mar 2025
Family
Ocean View Guestroom with Two Queen Beds
3 nights · Mar 2025
10
My stay at the Conrad Hilton Tulum was absolutely amazing! The property is stunning, the rooms are spotless, the spa was so relaxing, and the food was delicious. The staff was incredibly friendly and helpful—I truly enjoyed every moment. Everything was a perfect 10/10!
Recommends this hotel
10
Relaxing
Comfortable
Clean
Value for money
Good facilities
Amy B.
1 escape · 1 review
Reviewed 26 Feb 2024
Family
Partial Ocean View Guestroom With Two Queen Beds
6 nights · Feb 2024
10
Absolutely stunning. Attentive and friendly service. Delicious food, especially the breakfast buffet.
Recommends this hotel
10
Reviews: 1-4 of 6
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