Instructions

• Extra-person charges may apply and vary depending on property policy

• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

• This property accepts credit cards, debit cards, and cash

• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Meals are included for up to 2 children under 6 years old when ordering from the kids menu. Children 7-12 receive 50% off regular menu.

Special instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is located on Al Jabal Al Akhdar Mountain, which is only accessible by a four wheel drive vehicle. This property offers a vehicle transportation service for a fee. Guests must contact this hotel in advance to make transportation arrangements.

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: OMR 48
• Christmas Eve (December 24) Gala Dinner per child: OMR 22 (from 5 to 11 years old)
• New Year’s Eve (December 31) Gala Dinner per adult: OMR 185
• New Year’s Eve (December 31) Gala Dinner per child: OMR 93 (from 5 to 11 years old)

We have included all charges provided to us by the property.

Optional

• Airport shuttle fee: OMR 85 per vehicle (one way)
• Housekeeping is available for an additional fee
• Rollaway bed fee: OMR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Conde Nast Gold List Year 2020

Contactless check-out is available

Professional property host/manager

Green Growth 2050

Know Before You Go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian’s room, using existing bedding. Children may not be eligible for complimentary breakfast.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Contactless check-out is available.